Privacy Policy

We collect the following categories of information:

• Information you provide — such as your name, email address, shipping and billing address, phone number, and order details when you create an account, place an order, or subscribe to our emails.
• Payment information — processed securely by our payment provider. We do not store full payment card numbers on our servers.
• Automatically collected data — such as your IP address, device and browser type, pages viewed, and referring URLs, gathered through cookies and similar technologies.

We use the information we collect to:

• Process and fulfill your orders and subscriptions, and send related confirmations.
• Provide customer support and respond to your requests.
• Send you marketing communications, where permitted, and let you opt out at any time.
• Improve our products, website, and overall customer experience.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with our legal obligations.

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business — including payment processors, shipping carriers, email platforms, and analytics providers — under contracts that require them to protect your data.
• Legal and safety recipients, when required to comply with applicable law, regulation, legal process, or enforceable governmental request.
• A successor entity in connection with a merger, acquisition, or sale of assets.

We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and support marketing. You can control cookies through your browser settings, though disabling them may affect how the site functions.

We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. You can also unsubscribe from marketing emails at any time using the link in each message. To exercise these rights, contact us using the details below.

Our products and website are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

Our site may link to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated as required by law.

If you have questions about this Privacy Policy or how we handle your information, contact us at support@sleepfuel.co.